๐ค Support โ We’re Here for You
At PepperClouds, we donโt just build websites โ we build long-term relationships.
Our goal is to ensure your experience stays smooth, stress-free, and fully supported. Whether you’re just starting or already have a website with us, we’re always ready to help you out.
๐ What Kind of Support Do We Offer?
- General Queries: Got questions about our services, pricing, or what plan is right for you? Weโre just a message away.
- Technical Support: Facing an issue with your website? We provide timely support for:
- Hosting or server issues
- Website performance concerns
- Email setup and troubleshooting
- Plugin or theme-related problems
- Minor edits or fixes (as per plan)
- Training & Guidance: New to website management? Donโt worry! We offer:
- Easy-to-understand admin guides
- On-demand training sessions
- Step-by-step instructions for basic tasks
๐ How to Reach Support
- Call / WhatsApp Us: 6359040507 [MonโSat | 10:00 AM to 6:30 PM]
- Email Support: support@pepperclouds.com
- Submit a Ticket: You can also fill out our [Form] on the website. Please provide as much detail as possible so we can assist you faster.
๐จ Emergency Support
For critical issues like your website being down, you can mark your email or message as URGENT โ and weโll prioritize it immediately.
๐ก Friendly Tip
Always keep your login credentials, hosting info, and domain access handy when reaching out โ it helps us resolve things faster!
๐ We’re With You, Always
Whether itโs a small doubt or a big glitch โ donโt hesitate to reach out. Our support team is dedicated to keeping your website running smoothly and your experience worry-free.
